Order Cancellation, Returns & Refund Policy

Order Cancellation Policy

  1. www.joyofwriting.in reserves the right to process order and fullfillment. In case if the order cannot be fullfilled by us due to product or service not being available then the order will be cancelled and amount paid by customer shall be refunded
  2. Customer can request for cancellation by providing necessary reasoning by email. Upon review of such a request by our website management team, the order can be cancelled if the explanation is found appropriate and amount paid by customer shall be refunded. However no refund shall be processed if the product or service is fulfilled or shipped.
  3. For any custom built product www.joyofwriting.in reserves right to cancellation of order. If request for cancellation is received as stated in point number 2 above, then depending on cost committment by website amount shall be refunded on pro-rata basis
  4. For any order cancelled amount paid towards taxes or duties, shipment charges shall not be refunded

Returns Policy

  1. Return of the products or services fulfilled are not acceptable.
  2. In case if there is request received from customer regarding return of the products supplied www.joyofwriting.in reserves right to accept such return in such matters
  3. To request returns please refer website section 'Contact Us' and send us email on the mail id provided

Refund Policy:

www.joyofwriting.in reserves right to process any refund fully or partially. The refund will be processed by original mode of payment by customer. Minimum 7 to 10 working days shall be required to process the refund after approval by www.joyofwriting.in website